The ISO Lesson Guide translates ISO 9001 into easy-to-understand words. This pocket guide was des...

The ASQ Certified Quality Improvement Associate (CQIA) certification introduces the basics of qua...

More organizations and their leaders are looking to big data to transform processes and elevate t...

Kaizen Kanban is a guide to creating prioritized project pipelines and setting up improvement boa...

This is an important and timely book. Students of organizational behavior for the last 15 years h...

The rapid pace of technology often catches organizations unprepared and unable to take advantage ...

The purpose of this expanded field guide is to assist organizations, step-by-step, in implementin...

The standard tells you what to implement; this book focuses on how and why.Many organizations imp...

In order for organizations to have high confidence in the reliability of their medical devices, t...

Federal regulatory agencies have embraced Hazard Analysis Critical Control Point (HACCP) as the m...

This book is a convenient and comprehensive guide to statistics. A resource for quality technicia...

Auditors from any industry must 'learn the language of upper management' if they truly want to ef...