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The goal of this Pocket Guide is to provide an easy to read document that explains the nature, co...
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Foundations of ITIL and its predecessors have become the industry classic guide on the topic of I...
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An independent and vendor neutral guide to the wide range of management frameworks which are now ...
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Foundations of IT Service Management based on ITIL® V3The Official Handbook on ITIL®!Foundation...
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De ITIL pocketguides van Van Haren Publishing worden al lange tijd beschouwd als een betrouwbare ...
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Deze Pocket Guide is een beknopte samenvatting vanITIL versie 3. Een slimme, compacte gids over...
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Foundations of ITIL v3 has become the industry classic guide on the topic of ITIL. Over the yea...