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Engineering and Management of IT-based Service Systems
An Intelligent Decision-Making Support Systems Approach
Langbeschreibung
Intelligent Decision-Making Support Systems (i-DMSS) are specialized IT-based systems that support some or several phases of the individual, team, organizational or inter-organizational decision making process by deploying some or several intelligent mechanisms.
Inhaltsverzeichnis
Knowledge Management in ITSM: Applying the DIKW Model.- IT Governance Practice in a Malaysian Public Institute of Higher Learning and Intelligent Decision Making Support System Solution.- DSS based IT Service Support Process Reengineering using ITIL: A Case Study.- Managing Cloud Services with IT Service Management practices.- Towards semantic support for business process integration Roberto.- Integrating ERP with Negotiation tools in Supply Chain.- Adaptive Applications: Definition and Usability in IT-based Service Systems Management.- Attitude-based Consensus Model for Heterogeneous Multi-criteria Large-Scale Group Decision Making: Application to IT-based Services Management.- Improving Decision-Making for Clinical Research and Health Administration.- Improving IT Service Management with Decision-Making Support Systems.
ISBN-13:
9783642399282
Veröffentl:
2013
Seiten:
232
Autor:
Manuel Mora
Serie:
55, Intelligent Systems Reference Library
eBook Typ:
PDF
eBook Format:
EPUB
Kopierschutz:
1 - PDF Watermark
Sprache:
Englisch
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