Small Business and Entrepreneurial Development in Africa

This book explores the issues around small business and entrepreneurial activities in Africa within the context of frequent collapse of businesses, seizures by governments, lack of access to capital and raw materials as well as the reliance on the informal sector. All these issues, the Editors argue, have been exacerbated by the advent of the COVID-19 pandemic. However, entrepreneurship must be at the heart of efforts to transform Africa's economic prospects to ensure sustained economic growth and decent work for all.

Part I: Introduction.- Chapter 1: Introduction.- Part II: Entrepreneurial Intentions and Customer Management Issues.- Chapter 2: Dynamics of Final Year Students' Entrepreneurial Inclination: Does Understanding of Entrepreneurship Matter?.- Chapter 3: Understanding Customer Service for Small and Entrepreneurial Firms.- Part III: Local and International Perspectives.- Chapter 4: Enterprise Growth in The Informal Economy in Sub-Saharan Africa - An Empirical Qualitative Investigation.- Chapter 5: Social Entrepreneurship in Focus: Evidence From Ghana.- Chapter 6: Exploring International Joint Ventures.- Part IV: Technology and Entrepreneurial Development.- Chapter 7: The Impact of 4ir Technologies on Venture Creation and Technology Commercialisation: Insights and Exemplars From An Emerging Economy Context.- Chapter 8: The Impact of Digital Platforms on SMES Development and Performance.- Part V: Conclusion.- Chapter 9: Theoretical, Policy and Managerial Implications for Entrepreneurial Practice in Africa.