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The CX Trinity
Customers, Content, and Context: Musings and Observations on the Evolving Customer Experience
Langbeschreibung
Welcome to the CX Trinity, a look at how we talk to customers, the content we provide to them, and the contexts in which they consume it. CX is an abbreviation for customer experience and is often used as a hashtag in social media.
Inhaltsverzeichnis
The essays are grouped into three categories:
Alan J. Porter is a recognized industry thought leader, balancing both tactical and strategic knowledge and a gift for storytelling. He is a regular contributor to various industry sources, webinar host, and podcast guest, as well as an in-demand speaker for conferences.
ISBN-13:
9781937434755
Veröffentl:
2021
Autor:
Alan J. Porter
eBook Typ:
EPUB
eBook Format:
EPUB
Kopierschutz:
2 - DRM Adobe
Sprache:
Englisch
20,99 €*
Lieferzeit: Sofort lieferbar
Alle Preise inkl. MwSt.