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The Assertive Social Worker
Langbeschreibung
Social work is a stimulating and exciting career - but it can also be frustrating and exhausting. This book provides social workers with an effective range of skills for handling difficult people and situations.
Inhaltsverzeichnis
Contents: Introduction; Understanding assertive behaviour; Barriers to assertiveness and how to overcome them; Looking the part: Non-verbal communication; Establishing rapport; Your rights as a social worker and as an individual; Making requests; Attending and chairing meetings; Giving feedback; Learning from criticism; Saying 'No' and setting boundaries; Handling aggression; Negotiation skills; Handling passivity in others; Keeping calm and confidence-building; Postscript; Bibliography; Index.
Patricia McBride
ISBN-13:
9781351894289
Veröffentl:
2017
Seiten:
200
Autor:
Patricia Mcbride
eBook Typ:
EPUB
eBook Format:
EPUB
Kopierschutz:
2 - DRM Adobe
Sprache:
Englisch
70,99 €*
Lieferzeit: Sofort lieferbar
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