Langbeschreibung
Interpersonal Conflict 11e examines the central issues that inform conflict and, in turn, make readers' personal and professional lives challenging and fascinating. With new cases and applications that reflect cultural changes that shape the ways people move through conflict, this new edition invites readers to reflect on, and better understand, conflict as it pertains to the unique vantage points of their lived experience.
Inhaltsverzeichnis
Part One: Conflict ComponentsChapter 1: The Nature of ConflictChapter 2: Perspective on ConflictChapter 3: Interests and GoalsChapter 4: Power: The Structure of ConflictChapter 5: Conflict StylesChapter 6: Emotions in ConflictPart Two: Special ApplicationsChapter 7: Analyzing ConflictChapter 8: BullyingChapter 9: Interpersonal NegotiationChapter 10: Reconciliation and Forgiveness