Langbeschreibung
Offers analysis and design considerations for the presentation of complex and technical information on Web sites, using a theory that deals with highly complex issues and user goals. For scholars, researchers, and students in technical communication, inf
Inhaltsverzeichnis
Contents: Preface. Introduction. Complex Situations. User Goals. Information Needs. People. System. Process for Addressing Complex Situations. Conclusion. Appendix: Creating a Visual Model.