New Technology @ Work

This contemporary study of new information and communications technologies, and their impact on the working world, provides an analysis of the forces impacting on the organization of work, and evaluates the strategies developed to utilize them in socially and economically beneficial ways. It considers in depth the influence of new technologies on the manufacturing sector, and addresses the challenges posed to organizational design as technology encourages increased flexibility at work. In addition, it skilfully reviews the changes that characterize the workplace and assesses the consequent challenges to industrial relations, training and employment policies. New Technology @ Work is an important and up-to-date analysis of technology in the workplace that takes an international approach to an innovative area of research.

1. Technological Change at Work in the Twenty-First Century 2. New Technologies and New Patterns of Institutional Relationships in the Global Economy 3. The Evolution and Development of National Technological Systems 4. Organizational Change: The Macro Context of Technological Development and its Impact on Work Organization and Job Design 5. The Impact of New Technology on Labour Markets: Employment and Unemployment 6. Manufacturing Management: The Integration of Technical and Organizational Systems 7. New Information-Communication Technologies and the Future Organization of Managerial and Professional Work 8. Technological Innovation and Clerical Work: Call-Centres and the Reorganization of Clerical and Administrative Employment 9. New Forms of Work Organization and the Technological Revolution: Distributed Work Arrangements and Telework 10. Accommodation and Conflict in the New High Technology Workplace: Management and Labour in the Organization of the Future