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Power Etiquette
What You Don't Know Can Kill Your Career
Langbeschreibung
Can manners (or lack of them) really kill a career? Absolutely. In an era when companies are competing on the basis of service, manners are much more than a social nicety -- they're a crucial business skill. In fact, good manners are good business. This no-nonsense ''manners reference'' refreshes readers on everyday etiquette and makes sure they're on their best behavior.
DANA MAY CASPERSON (Santa Rosa, CA) is president of Professional Resource Institute, an image and etiquette consulting firm with clients including Pacific Bell and Ritz-Carlton hotels. She frequently addresses associations, corporations, and museums on etiquette and protocol.
ISBN-13:
9780814479988
Veröffentl:
1999
Erscheinungsdatum:
22.03.1999
Seiten:
212
Autor:
Dana May Casperson
Gewicht:
352 g
Format:
229x152x13 mm
Sprache:
Englisch
16,70 €*
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