The Black Book of Outsourcing

Revised for 2009 and beyond, The Black Book of Outsourcing is acomprehensive guide and directory for the evolving field ofoutsourcing, including expert advice on how to operate anoutsourcing program. Valuable governance checklists, offshoringinsights, best practices and one-of-kind resources are featured inthis bible of the outsourcing industry. First published in 2005,this topical, bestselling manual explores the evolution of bothoutsourcing buyers and suppliers.Outsourcing and research gurus Douglas Brown and Scott Wilsonchart a course of advice for business leaders charged with managingsourcing initiatives, present a wealth of opportunities for jobseekers, and offer insights for entrepreneurial thinkers andinvestors worldwide

Preface.Introduction: Outsourcing: Opportunities andChallenges.Part One: How to Plan, Lead, and Manage OutsourcingInitiatives.Chapter 1: Overview of the Outsourcing Process.Chapter 2: Making the Decision to Outsource.Chapter 3: What You Need to Know before You Start.Chapter 4: Assessing Cost, Benefit, and Risk for YourOutsourcing Venture.Chapter 5: Outsourcing Options.Chapter 6: Selecting Your Suppliers and Vendors.Chapter 7: Managing Your Outsourcing Vendors.Chapter 8: Navigating Contracts and Negotiations.Chapter 9: New Career Opportunities in OutsourcingManagement.Chapter 10: Finding Top Outsourcers: Vendor Directory.Chapter 11: Avoiding Common Outsourcing Mistakes.Part Two: The Indispensable Guide to Finding anOutsourcing Career.Chapter 12: Strategizing for Success in the New GlobalEconomy.Chapter 13: Learning to Market Yourself in the GlobalEconomy.Chapter 14: Hot Jobs in Outsourcing.Chapter 15: Finding an Offshore, Nearshore, or BestshoreJob.Part Three: The Indispensable Guide for OutsourcingEntrepreneurs.Chapter 16: Starting Down the Entrepreneurial Path toOutsourcing.Chapter 17: Capitalizing on the Outsourcing Start-Up Boom.Chapter 18: Starting an Outsourcing Business.Glossary.Index.